Lots of missing information from this story, like was the house vacant? But this scenario shows how an innocent situation can be misinterpreted and lead to potential problems.
My impression is that homeowner overreacted and/or should have reacted diffently. Why was the homeowner unaware of a showing? What were the show instructions? Why was the alarm active during showing times? ( if showing actually was during showing times). Why didn't seller call his agent? If seller thought there was a real threat, he should have called police. He could have sat in his car in the street and observed what was going on, and waited for police. or, maybe he could have figured out the people entered using a lockbox.
What should an agent and buyers do in a situation like that? I guess it would depend on when the owner displayed his gun. If I saw man approaching house with gun drawn, I would probably close and lock the door. ( Actually, I always close and lock door while I'm showing) Alert buyers. Call police. Keep eye on gunman. Call listing agent to see if he/she knows who gunman is. I might even barricade the door if there was any heavy furniture nearby. Then I would search for anything I could use as a weapon.
If agent or buyers were armed, this situation could have turned into a loss of life. This never should have happened. Poor communication is a big part of this scenario getting out of hand.
Jeff Pearl | Lic in VA
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